Terms of service

Welcome to hd jewel. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to these terms.

1. Store Information

hd jewel is an online store serving customers in Pakistan. We offer products including jewellery, home appliances, and electronic gadgets.

We may update, modify, or discontinue products, prices, services, or website content at any time without prior notice.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, images, and pricing. However, minor differences in colour, appearance, packaging, or product details may occur due to screen settings, lighting, manufacturing changes, or supplier updates.

Customers are responsible for reviewing product information before placing an order.

3. Orders and Acceptance

Placing an order does not guarantee acceptance. hd jewel reserves the right to confirm, cancel, or refuse an order where necessary.

We may contact customers to verify order details before processing or dispatching an order.

4. Pricing and Availability

All prices are displayed in Pakistani Rupees unless otherwise stated. Product prices and availability may change without prior notice.

In the event of a pricing error or incorrect product information, we reserve the right to correct the information and cancel or update the affected order.

5. Cash on Delivery

hd jewel offers Cash on Delivery for eligible orders in Pakistan. Customers must provide accurate contact, delivery, and order information.

Customers are expected to accept and pay for confirmed orders at the time of delivery, subject to the terms and procedures of the delivery service.

6. Shipping and Delivery

Delivery times may vary depending on the customer's location, product availability, courier operations, weather conditions, and other factors outside our control.

Any delivery timeframe provided is an estimate and is not a guaranteed delivery date.

7. Returns and Refunds

Our Return and Refund Policy applies to all eligible purchases. We generally do not accept returns for delivered orders.

If a customer receives a damaged, defective, or incorrect product, they should contact us as soon as possible after delivery. Each case may be reviewed individually.

Refunds are not guaranteed and may only be provided where required by applicable law or where hd jewel determines that a refund is appropriate after reviewing a verified issue.

8. Order Cancellation

Customers may request cancellation before an order has been dispatched. Once an order has been dispatched, cancellation may not be possible.

9. Intellectual Property

All content on this website, including text, logos, graphics, images, and design elements, is owned by or used with permission by hd jewel. This content may not be copied, reproduced, or used without prior permission.

10. Third-Party Services

Our website may use third-party services, including payment, shipping, analytics, and other service providers. Their services may be subject to separate terms and privacy policies.

hd jewel is not responsible for delays, interruptions, or issues caused by third-party services beyond our reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, hd jewel will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service limits any rights that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective when posted on this website.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

Phone: 03414950106
Email: hmadsajid17@gmail.com

By using our website or placing an order with hd jewel, you agree to these Terms of Service.